Communicating through writing has its appeal and it is different than just speaking to someone. Nowadays when you receive an e-mail you can save it in your inbox and it can stay there forever. So if you ever need to know what you and your customer have discussed 6 moths ago, you can just hit up the inbox and know every little detail. Yeah, try remembering a conversation you had 6 moths ago! See what I mean?! It is important to know how to structure an e-mail and in what context because it can seem very unprofessional if you don’t. Written communication gives you time to think what you’re going to say(write) and you do not really have to be ready to answer a question in a split second. You think you can’t be loud when writing? THINK AGAIN!!! I suggest not doing this as YOU MIGHT LOSE A DEAL!!
Zoran Zoran #4
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